Terms of Use Agreement

Effective Date: September 14, 2025

1. Introduction

Welcome to eazymarketing.ca (the “Website”). This Terms of Use Agreement (the “Agreement”) is made and entered into by and between you and Eazy Marketing Inc. (“Company,” “we,” “us,” or “our”). This Agreement sets forth the terms and conditions that govern your use of our Website and any associated services, tools, materials, or communications (collectively, the “Services”).

2. Acceptance of this Agreement

By using or accessing our Services (or by clicking “accept” or “agree” when prompted), you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree, you must immediately stop using the Website and Services.

a. Eligibility

You must be at least 18 years of age to use our Services. By using the Website, you represent that you meet this age requirement and have the authority to enter into this Agreement.

b. Modifications

We may revise this Agreement periodically. Updated versions will be posted on this page with a revised “Effective Date.” Continued use of the Website constitutes your acceptance of the updated Terms.

3. Access to the Services

We reserve the right to modify, suspend, or discontinue any aspect of our Services without notice. We are not liable if any part of the Services is unavailable at any time.

a. Account Creation

Certain Services may require creating an account. You agree to provide accurate information and to maintain the confidentiality of your login details. You are responsible for all activities under your account.

b. Account Termination

We reserve the right to suspend or terminate your account for violations of these Terms or any unlawful activity.

4. Acceptable Use Policy

You agree to use our Services lawfully and respectfully. You must not:

  • Violate any applicable laws or regulations
  • Send spam or unauthorized advertising
  • Impersonate others or misrepresent your identity
  • Upload malicious code, viruses, or harmful software
  • Attempt to disrupt or damage the Website’s functionality
  • Collect data or personal information about others without consent
  • Use automated systems to scrape or copy Website content

5. Purchases and Payments

When you purchase products or services through our Website:

  • You agree to pay all applicable fees, taxes, and charges.
  • Payments are processed securely via third-party payment providers such as Stripe or PayPal.
  • We do not store or retain your payment details.
  • All sales are final unless otherwise stated.

6. Subscriptions and Renewals

  • Some Services may be provided on a recurring subscription basis.
  • Renewals are billed automatically unless canceled before the next billing cycle.
  • You may cancel at any time by contacting [email protected].
  • Unless otherwise stated in the applicable Product Addendum, cancellation is effective at the end of the current paid billing period and service continues until that time.

7. Intellectual Property

All content on this Website—including text, graphics, logos, icons, videos, and software—is owned or licensed by Eazy Marketing Inc. and protected by Canadian and international copyright laws. You may not reproduce, copy, or redistribute any material without written consent.

a. Limited License

We grant you a limited, non-exclusive, and revocable license to access and use our Website for lawful purposes only.

b. Restrictions

  • No modification, duplication, or derivative works of our content
  • No resale, sublicensing, or commercial exploitation of our materials
  • No use of our marks, logos, or names without written consent

8. User Content

Users may submit information such as comments, inquiries, or feedback (“User Content”). By submitting User Content, you grant Eazy Marketing Inc. a non-exclusive, royalty-free, worldwide license to use and display such content in connection with our Services. You remain solely responsible for any content you share.

9. Data and Privacy

Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal information.

10. AI Technologies

Our Services may include AI-driven tools and automation. By using them, you understand that:

  • Some responses may be generated by AI systems.
  • AI-generated content is for informational or operational purposes only.
  • You are responsible for reviewing AI-generated outputs before use.
  • AI interactions may be logged for performance improvement.
  • You can request deletion of AI interaction data at any time.

11. Service Availability and Limitations

While we strive for 99.9% uptime, Eazy Marketing Inc. does not guarantee uninterrupted or error-free Services. We are not responsible for any downtime, data loss, or interruptions caused by maintenance, system updates, or external factors.

12. Refunds and Cancellations

Unless otherwise stated, all sales are final. Refunds, when granted, are issued at our sole discretion and returned through the original payment method.

13. Limitation of Liability

To the fullest extent permitted by law, Eazy Marketing Inc. shall not be liable for any indirect, incidental, special, or consequential damages, loss of profits, data, or goodwill resulting from your use or inability to use the Services. Our total liability will not exceed the amount paid by you in the six (6) months preceding the claim.

14. Indemnification

You agree to defend, indemnify, and hold harmless Eazy Marketing Inc., its directors, officers, employees, and agents from any claims or damages arising from your breach of these Terms, misuse of the Website, or violation of any law or rights of a third party.

15. Governing Law and Jurisdiction

This Agreement is governed by the laws of the Province of Alberta and the federal laws of Canada. Any disputes shall be resolved in the courts located in Edmonton, Alberta, Canada.

16. Dispute Resolution (Good-Faith)

Before starting formal legal proceedings, the Parties agree to first attempt to resolve any dispute in good faith through written notice and informal discussions. If the dispute is not resolved, either Party may commence proceedings in the courts located in Edmonton, Alberta, Canada.

17. Force Majeure

We shall not be liable for any delay or failure caused by events beyond our reasonable control, including natural disasters, war, labor strikes, system failures, or acts of government.

18. Changes to Services

We may modify or discontinue certain Services at any time without notice. Continued use of the Services after such changes constitutes your acceptance.

19. Entire Agreement

This Agreement and our Privacy Policy constitute the entire agreement between you and Eazy Marketing Inc. regarding your use of the Services and supersede any prior agreements.

20. Product Addendums

These addendums apply in addition to the Master Terms above. Each addendum defines scope, limits, and exclusions for the specific service.

Addendum A – Smart Website (Build One-Time + Maintenance Monthly)

  • One-time Build & Launch fee covers initial build and go-live of the website as defined in this addendum.
  • Monthly Maintenance Subscription covers ongoing hosting/technical upkeep and service items listed below.
  • Build includes up to [X] pages. Additional pages are billed separately or require plan upgrade.
  • Includes [Y] revision rounds during build. Additional revisions are billable.
  • Client must provide required assets (business name, services, contact info, logo/brand assets if any). Timeline starts once assets are received.
  • Lead capture includes [#] form(s) and routing to the configured email/SMS/CRM.
  • “Basic SEO” means on-page items only (titles/meta/structure). No ranking guarantee.
  • Monthly maintenance includes hosting, uptime monitoring, and minor content edits up to [limit] per month (define limit).
  • Maintenance excludes major redesigns, new feature builds, and custom integrations beyond scope.
  • Cancellation: you may cancel at any time by email; service continues until end of the current paid billing period.

Addendum B – Missed Call Text Back (Monthly)

  • Service sends an automated SMS when an inbound call is missed on the configured business number(s).
  • Client is responsible for correct number setup/routing and providing accurate business information used in templates.
  • Follow-up cadence is limited to [X] sequence(s) / [Y] message(s) unless otherwise agreed.
  • Opt-outs (e.g., “STOP”) will be honored based on messaging system behavior; delivery may vary by carrier.
  • Client is responsible for compliance with applicable texting/marketing rules and having permission to contact leads.
  • No guarantee of carrier delivery, response rate, or booked jobs.
  • Cancellation: you may cancel at any time by email; service continues until end of paid billing period.

Addendum C – AI Chatbot (Multi-Channel Monthly)

  • Chatbot provides automated responses and lead capture on the agreed channel(s).
  • Included channels: Website chat + [1 additional channel] (define). Additional channels require add-on pricing or plan upgrade.
  • Initial configuration includes up to [X] FAQs / [Y] intent flows (define). Additional setup is billable.
  • Client must provide accurate business info (services, hours, service area, etc.).
  • Chatbot responses are automated and may be imperfect; client remains responsible for final customer commitments.
  • No guarantee of lead volume, conversions, or sales.
  • Cancellation: you may cancel at any time by email; service continues until end of paid billing period.

Addendum D – AI Voice Agent (Monthly)

  • Voice agent handles calls according to configured scripts, routing rules, and business hours.
  • Included scope: Inbound calls only unless explicitly stated otherwise.
  • Plan includes [X] minutes/month. Overage billed at $[rate]/minute (or define fair-use limit).
  • Client is responsible for ensuring call recording/consent requirements are met where applicable.
  • Appointment booking requires a connected calendar; booking accuracy depends on configuration and availability data.
  • Voice agent is not an emergency service and should not be relied upon for urgent situations.
  • No guarantee of bookings, revenue, or conversion rates.
  • Cancellation: you may cancel at any time by email; service continues until end of paid billing period.

Addendum E – Reputation Management (Monthly)

  • Service includes review request automation, monitoring, and reporting as configured.
  • Client must provide access/links to relevant review profiles and ensure profile ownership.
  • No guarantee of rating, review count, or ranking improvement.
  • We do not create fake reviews or engage in prohibited review manipulation.
  • Cancellation: you may cancel at any time by email; service continues until end of paid billing period.

Addendum F – Social Media Management (Monthly)

  • Includes content planning and publishing for [platforms included] (define platforms).
  • Posting volume: [X] posts/week or [Y] posts/month (define one).
  • Revisions: [N] revision round(s) per content batch/month (define N).
  • Client must provide branding guidelines and offers; otherwise stock/placeholder content may be used.
  • No guarantee of follower growth, leads, or sales outcomes.
  • Ad spend is not included unless explicitly stated.
  • Cancellation: you may cancel at any time by email; service continues until end of paid billing period.

Addendum G – CRM (Monthly)

  • CRM service includes configuration and automation as defined in this addendum.
  • Included setup: [X] pipeline(s), [Y] stage(s), and [Z] basic automation(s) (define numbers).
  • Additional workflows, advanced integrations, custom development, or data migrations are billed separately.
  • Client must provide accurate process steps (stages, routing rules, assignment rules).
  • Reporting depends on the data entered; no guarantee of business outcomes.
  • Cancellation: you may cancel at any time by email; service continues until end of paid billing period.

21. Contact Information

Eazy Marketing Inc.
_Local Smart Automated Agency_
📧 [email protected]
📞 +1 (825) 852-0075
🌐 https://eazymarketing.ca
📍 Edmonton, Alberta, Canada

Effective Date: September 14, 2025